
Scotty AI
Scotty AI – The AI Operating Platform for Legendary Customer Service
We are member, because...
We share a vision: making Dutch customer service legendary.
And Scotty AI is how we make that happen.
What is Scotty AI?
Scotty AI is an AI operating platform that lets businesses design, build, and manage AI agents to automate processes that otherwise require human intervention.
- No LLM lock-in – Use any model.
- No vendor lock-in – Designed to be embedded in any system of records.
- Channel agnostic - can operate via any digital communication channel.
- White labeled – Can be distributed and deployed as your own solution.
- Enterprise-ready – Millions of conversations in any language, anywhere.
- Build your own IP - Toolbox to build and monetize bespoke solutions as your own.
Scotty AI does practically everything a customer service team can only cheaper, better, fairer, and faster! From handling inquiries, troubleshooting, updating customer data, scheduling, order processing, and returns, to call transfers, workforce management, customer feedback, and escalation handling, it takes care of it all while keeping stakeholders informed and optimizing customer experience.
Bring your own AI workforce to life with Scotty AI and elevate your customer service to legendary status.
People will say you’re a god. (Psst … You don’t have to tell them it’s Scotty AI.)
What can Scotty AI do?
💬 Answer customer inquiries
📦 Track & update orders
📅 Schedule appointments
🔁 Process returns
📲 Transfer calls
📊 Gather feedback
📈 Handle escalations
👩💼 Keep stakeholders informed
All through natural conversations — 24/7, in any language, on any channel, via voice or text (e.g. WhatsApp, web, email, or phone).
The Result?
Customer service that feels human, performs like a machine, and leaves people wondering how you do it.
The best part? You don’t have to tell them it’s Scotty AI. 😉
Let’s build your AI workforce.
👉 Talk to Scotty or visit us at scotty-ai.com